Frequently Asked Questions
Why record online?
Recording your real estate documents online through the RecordingPRO eRecording solution allows you to skip the inconvenience of physically transporting your documents to the Register. Your documents will also be processed much more quickly and you will not have to worry about anything getting lost in the mail.
We use industry-standard technologies to process and secure all information going through our system. Additionally, we do not store any sensitive payment information on our servers. As such, our software works securely, reliably, and cost-effectively.
How do I sign up?
To sign up, please click the red "Signup Today" link on the left of the page. Follow the prompts thereafter. Once you have created your account, an email will be sent to the email on file to validate your account.
Once you've created and validated your account, print a copy of the MOU, fill it out, and scan it to a PDF file. Sign into your new account and click "New Batch" to upload the MOU; see the below image for where exactly to click:
After you submit the MOU, an Inttek employee will review your MOU. Once it is accepted, you will receive an email, and you can begin recording!
How do I record documents?
After signing up and logging in, you may create accounts for selected counties. Once you have created a county account, you may create a new batch by clicking on that county's "New Batch" link. A batch is simply a group of documents that you wish to submit to the county register.
For each document, you must enter the:
You can then select your scanned document (must be a PDF file), and may also opt to have the system automatically add the eRecording disclaimer for you, if that was not done already. On the following page, you may also rotate the pages of the document.
Once you have entered all the instruments that you wish to submit, click "Pay for and submit this batch." At this point, you will be able to pay to submit the batch with a credit card, PayPal account, or escrow credit (if you have any). Once you have paid, you will be able to submit the batch to the register's office.
The register will be informed of your batch arriving, and will review it. If they notice a problem, the batch will be rejected, and your moneys will be refunded to you in the form of escrow credit. You will be informed by email about any rejections, which will explain the reason for rejection.
If the Register's office accepts your batch, the instruments will be given books and pages and will be treated like a regular recording. Note that the first document in the batch will get the first page number, followed by the second; please ensure that documents are in the correct order! (e.g. deeds must be placed before deeds of trust.)
How do I pay?
We currently offer the following payment methods:
Credit card and PayPal payments go through immediately; however, to cover processing fees we charge a fee equal to 5% of the total recording cost (including revenue stamps). ACH transfers take a few days to go through, but the fee for using ACH is 1% of the total recording cost. There is no fee levied on free documents (e.g. satisfactions).
How do refunds work?
If the register's office rejects your batch, we refund the amount it would have cost to record the batch by going to the register's office, in the form of escrow. The user may resubmit their batch using the escrow credit, for which there is no additional convenience fee.
For instance, a $26 document would cost $26.78 (the instrument cost plus 3% convenience fee) to record using a credit card or PayPal. If the document was rejected, the user would be refunded $26.00 in escrow. The user may now resubmit their $26 document using the refunded money without having to pay any convenience fee.
If you wish to receive any amount of your escrow funds as a check, please contact us using the contact form.
What are the NC Recording Standards?
Documents recorded on or after July 1, 2002, must meet NCGS §161-14(b) as follows:
If an instrument does not meet requirement outlined above, the Register of Deeds shall register the instrument after collection a $25.00 fee for non-standard documents as required by NCGS §161-10(a)(18a) .
If an instrument fails to meet the requirement of font size (less than 10 points), but is determined by the Registrar that the instrument is legible, the Register of Deeds may record without collecting the non-standard fee charge.