Please enable JavaScript to use this application.

Signup today!

Frequently Asked Questions

Table of Contents

Why record online?

Recording your real estate documents online through the RecordingPRO eRecording solution allows you to skip the inconvenience of physically transporting your documents to the Register. Your documents will also be processed much more quickly and you will not have to worry about anything getting lost in the mail.

We use industry-standard technologies to process and secure all information going through our system. Additionally, we do not store any sensitive payment information on our servers. As such, our software works securely, reliably, and cost-effectively.

How do I sign up?

To sign up, please click the red "Signup Today" link on the left of the page. Follow the prompts thereafter. Once you have created your account, an email will be sent to the email on file to validate your account.

Once you've created and validated your account, print a copy of the MOU, fill it out, and scan it to a PDF file. Sign into your new account and click "New Batch" to upload the MOU; see the below image for where exactly to click:

After you submit the MOU, an Inttek employee will review your MOU. Once it is accepted, you will receive an email, and you can begin recording!

How do I record documents?

After signing up and logging in, you may create "county accounts" for selected counties. Once you have created a county account, you may create a new batch by clicking on that county's "New Batch" link. A batch is simply a group of documents that you wish to submit to the county register.

For each document, you must enter the:

  • instrument type
  • number of pages
  • amount of excise tax (if applicable)
  • non-standard document fee

You can then select your scanned document (must be a PDF file), and may also opt to have the system automatically add the eRecording disclaimer for you, if that was not done already. On the following page, you may also rotate the pages of the document.

Once you have entered all the instruments that you wish to submit, click "Pay for and submit this batch." At this point, you will be able to pay to submit the batch with a credit card, PayPal account, or escrow credit (if you have any). Once you have paid, you will be able to submit the batch to the register's office.

The register will be informed of your batch arriving, and will review it. If they notice a problem, the batch will be rejected, and your monies will be refunded to you in the form of escrow credit. You will be informed by email about any rejections, which will explain the reason for rejection.

If the Register's office accepts your batch, the instruments will be given books and pages and will be treated like a regular recording. Note that the first document in the batch will get the first page number, followed by the second; please ensure that documents are in the correct order! (e.g. deeds must be placed before deeds of trust.)

Why are there county accounts/sub-accounts?

RecordingPRO® eRecording allows you to create multiple sub-accounts (referred to as a "county account") underneath the main account associated with your username. In order to record, all users must create at least one county account associated with the county in which they wish to record.

If your business has more than one office, or more than one person in the office that may be recording documents for the same county, and wishes to share one login for the entire operation, simply create a county account for each office/lawyer/paralegal that may need to record at the same time. This will help keep batches of associated documents separate from one another; which simplifies the submission process and ensures that documents are sent in a timely manner.

To create a new county account, go to the main menu and click one of the two highlighted links:

From there, you will select the county you wish to make the account for, and change names and addresses as necessary.

How do I pay?

We currently offer the following payment methods:

Credit card and PayPal payments go through immediately; whereas ACH transfers take several days to initially set up, and when processing each payment. We charge more fees on credit card and PayPal payments than on ACH transfers. There is no fee levied on free documents (e.g. satisfactions).

When paying with credit card, I get errors 15005/15006/15007; why?

We process credit cards using PayPal's services, and these codes are returned by their service to indicate the card processor declined the card. Usually the decline is caused by one of two things:

  • The ZIP code provided doesn't match the one associated with the card's address
  • There are insufficient funds on the card

PayPal recommends you contact your card's issuing bank for further guidance.

You can read more about this error on PayPal's website.

What is the escrow account?

You can pay for submissions with an escrow account. You can add funds to escrow via one of two ways:

We do not charge a convenience fee when paying for a submission with escrow, because we already collected the convenience fee on the ACH transfer, or on the original rejected batch.

If you would like a refund of your escrow funds, please contact our support, and we will be happy to help you out.

How do I set up ACH transfers?

We offer the capability to transfer funds from a bank account into an escrow account on this site, via ACH withdrawals. This is cheaper than paying via credit card/PayPal. The downside is that our ACH processor requires 2-3 business days to set up an account, and 5-7 business days each time an ACH transfer is performed.

To set up ACH transfer:

  1. Log into this site. On the top bar, click the "Escrow" link. This page allows you to add ACH accounts, and transfer money from them into escrow.
  2. In the gray box, click "Add a Bank Account" and follow the instructions there. You will enter your banking information (routing/account number) at this point.
  3. You will have to wait a few (2-3) days. Our ACH processor will deposit two small (less than $1) quantities into your bank account.
    Once you receive these deposits, please log back into this site and go to the Escrow page. Select your account from the dropdown and click "Verify this Account." You will enter the deposited amounts here, to verify your ownership of the bank account.
  4. You should now be able to transfer funds from your bank account into your eRecording escrow account.

To transfer funds from your bank account into escrow:

  1. Log into this site and go to the Escrow page.
  2. Select your account from the dropdown, and enter the amount you wish to withdraw from your bank account. The system will show you how much will go into escrow, and how much will go into convenience fee. Click "Add via ACH" once you've entered your desired amount.
  3. Wait for the payment to go through. Once the payment goes through, the funds will be in your escrow account and can be used to submit batches.
    Note that our payment processor can take up to seven (7) business days to process an ACH payment. We are unable to advance funds, and ask that you give yourself at least a week between transferring funds and submitting your documents.

How do refunds work?

If the register's office rejects your batch, we refund the amount it would have cost to record the batch by going to the register's office, in the form of escrow. The user may resubmit their batch using the escrow credit, for which there is no additional convenience fee.

If you wish to receive any amount of your escrow funds as a check, please contact us using the contact form.

What are the NC Recording Standards?

Effective 7/1/2002:

Documents recorded on or after July 1, 2002, must meet NCGS §161-14(b) as follows:

  1. Be 8½ × 11 or 8½ × 14
  2. Have a 3 inch blank margin at top of first page and ½ inch blank margin on remaining sides of first page and on all sides of subsequent pages.
  3. Black type on white paper.
  4. Font size no smaller than 10 points (Blanks in an instrument may be completed in pen and corrections to an instrument may be made in pen.)
  5. Only one-sided typed or printed text.
  6. Type of instrument at top of first page below blank margin.

If an instrument does not meet requirement outlined above, the Register of Deeds shall register the instrument after collection a $25.00 fee for non-standard documents as required by NCGS §161-10(a)(18a) .

If an instrument fails to meet the requirement of font size (less than 10 points), but is determined by the Registrar that the instrument is legible, the Register of Deeds may record without collecting the non-standard fee charge.

What is the NC electronic recording notice?

The instrument must include a notice on the first page that it is being recorded electronically per N.C.G.S. 47-14(a1)(5):

Submitted electronically by ______ (submitter's name) in compliance with North Carolina statutes governing recordable documents and the terms of the submitter agreement with the ______ (insert county name) County Register of Deeds.

If this notice is not present on your submitted file(s), you may check the "Apply eRecording Disclaimer to Document" checkbox when adding a document to have our system automatically insert it. Do not check this box if your document has the disclaimer on it already; it will add a second one!

Are there any other notices I may need?

Additional tax statements

The Register of Deeds may not accept any deed transferring real property for registration, unless the county tax collector has certified that no delinquent ad valorem taxes, fees, assessments, or other liens with which the collector is charged are a lien on the property described in the deed.

N.C.G.S. §161-31 provides for the Register of Deeds to accept without certification a deed submitted for registration under the supervision of a closing attorney and contains this statement on the deed:

This instrument prepared by:____________, a licensed North Carolina attorney. Delinquent taxes, if any, to be paid by the closing attorney to the county tax collector upon disbursement of closing proceeds.

Click here for more information on:

About Us

Founded in 1996, Internet Technologies, Inc. (Inttek) is a privately held company that focuses on the development of e-business and e-government solutions, as well as the delivery of wireless communication solutions.

Inttekā€™s wireless solutions include broadband internet access, mobile network access and wireless data collection. Today Inttek continues its commitment to providing advanced web-based application software — and the expansion of its Southeast North Carolina and wireless broad band services.

RecordingPRO® is Inttek's fully-featured Register of Deeds solution, including in-house point-of-sale and indexing software, a fast and flexible record searching interface, and an eRecording portal.