If the register's office rejects your batch, we refund the amount it would have cost to record the batch by going to the register's office, in the form of escrow. The user may resubmit their batch using the escrow credit, for which there is no additional convenience fee.
For instance, a $26 document would cost $26.78 (the instrument cost plus 3% convenience fee) to record using a credit card or PayPal. If the document was rejected, the user would be refunded $26.00 in escrow. The user may now resubmit their $26 document using the refunded money without having to pay any convenience fee.
If you wish to receive any amount of your escrow funds as a check, please contact us using the contact form.